We do not currently offer a custom-made service, but this may be possible in the near future.

We do not offer alteration services. If adjustments are necessary, we recommend consulting a tailor in your area, preferably one with Moroccan sewing skills, to ensure the dress is tailored to your needs.

All details regarding a dress are available on the corresponding product sheet, in the "product details" section.

As the caftan is a delicate item of clothing , we recommend that you opt for gentle hand washing, using a non-aggressive Marseille soap and concentrating on the areas to be cleaned.

You can find details of shipping costs by consulting the General Conditions of Sale.

Yes, it's perfectly possible to pick up your order in person. It's easy to do: select "in-store pickup" when choosing your delivery method. You'll then receive an email with all the instructions on how to pick it up.

Apart from the time required for production, it will take between 3 and 6 working days for your package to be delivered.

You can pay for your order by credit card or via Paypal.

After placing your order and confirming your purchase, you will receive a confirmation email. This email ensures that your order has been successfully registered and processed.

For any questions or concerns regarding your order, you can contact us at contact@mayanecouture.com

We will respond to you within 24 to 48 hours.

If the dress does not meet your expectations, you have 14 days from receipt of your order to exercise your right of withdrawal.

Simply contact us at contact@mayanecouture.com so we can send you instructions for making the return.

The dress must be returned in perfect condition, unworn and undamaged, and with all its original tags. Otherwise, the return will not be accepted.